Business today have significant options when it comes to telecommunication and phone services. The main starting point is the underlying technology that other features and options are built on. The trend in all technology is moving from analog to digital. The same way cameras (film to digital) and even music (records, tapes to MP3) have. In fact the vast majority of large enterprises have switched to digital phone systems for the flexibility of location, remote manageability, lower cost of ownership when you compare usage (especially long distance rates) and scalability due to the large amount of features available on a digital service.
That doesn’t mean however that it’s the best solution for YOUR business. To make that decision you need to answer what are your needs and what is most important to you?
Advanced Feature needs and TCO
Along with additional features like call blasting (forwarding to multiple extensions or other phone lines, situation-based call forwarding (based on time or date), etc. VoIP systems can operate wherever an internet connection is available. This makes long-distance communication more cost-effective. Analog phone systems can only provide connectivity in localities where there is physical wiring and translates into much higher per minute calling rates.
Location Flexibility and Reachability
A VoIP phone systems are highly portable as you can use your cell phones to communicate with the help of VoIP supported communication applications. In other words, you can reach or be reached globally via just a cellphone on any of your numbers, without incurring long distance or roaming charges, as long as you have access to internet. On the other hand, Analog phone systems have a very small range. Even if they are not wired, they do not provide the portability feature due to the technology they use.
Type and size of your business
If you are managing a smaller business with only a few extensions and not a substantial amount of long distance calls, analog phone systems will likely fit to your needs. On the other hand, a VoIP phone system is beneficial for businesses that make a lot of long distance calls, have multiple locations, and where a reliable internet connection is already available.
- VoIP: (Voice over Internet Protocol) phone systems work by breaking voice signals into small data internet protocol packets which are transmitted over the internet. VoIP uses packet-switched network technology where packets are encoded and transmitted across a digital cloud (usually the internet) in a sequential manner so that the original voice signal can be demodulated and put back together for the other end user.
- Analog phone systems: are the traditional phones which work by converting the voice signals into electric waves of varying frequency and amplitude which the telephone
exchange receives and direct it at the receiving end. This is the basis of the original phone network, and switches have evolved to be electronic, from mobile operators. This phone system uses circuit switched networking in which analog signals travel through dedicated connections to establish a voice call.
Interested in comparing your rates to others in your local market? Contact us for a no-obligation consultation on your telecom needs.